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Safe Shopping Guarantee / Returns Policy / Price Information / Complaints |
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Since credit and debit card facilities were first offered at Countrybookshop we have never had any fraudulent use reported as a result of purchases made with us. Our system for secure shopping is based on the HTTP Secure Socket Layer protocol (HTTP/SSL), which is the industry standard for secure encrypted communication over the World Wide Web. HTTP/SSL is supported by nearly all web browsers, including Netscape Navigator and Microsoft Internet Explorer, and can be linked to with a URL starting with https:// (as opposed to the standard http://). It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Although many people are concerned about security over the World Wide Web, it is now generally accepted that when using HTTP/SSL there is an extremely low probability of sensitive information being intercepted. According to CNN, "The prevalent opinion.., is that on-line credit card use is actually no riskier for consumers than traditional 'low-tech' transactions." a) The majority of banks and card issuers will cover any unauthorised use of your credit card or limit your liability to £50. b) If your bank or card issuers holds you liable countrybookshop.co.uk will cover your liability up to £50 as long as; Unauthorised use took place as a result of your purchase at countrybookshop.co.uk whilst using the secure server and was no fault of your own. You have notified your card provider in accordance with their rules in these circumstances Alternatively you have also got the following options to order with us. 1) By Phone - 00 44 1629 813444 2) By Fax - 00 44 1629 814355 3) By Mail - Hassop Station, Near Bakewell, Derbyshire, DE45 1NW, UK UK residents can use Free Post (No stamps required) Country Bookstore Ltd FREEPOST MID18933 Bakewell DE45 9BR
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For any reason if you would like to return the book you have purchased, we will refund the full cost of the book or exchange it for another title, provided we are notified of your intentions within fifteen days. If you would like to exchange the book please note that we will charge you the delivery cost. Customers statutory rights are not affected by the returns policy. Any returns should be clearly addressed to: Returns Department countrybookshop.co.uk Hassop Station Near Bakewell Derbyshire DE45 1NW |
Please note that the publishers retain the right to change prices at any point of time. A small number if titles may incurr additional delivery/administration charges from the publishers. Due to the size of the database a small number of items may be mispriced. If the price is higher than our listed price we will contact you to reconfirm your order and we will update our site accordingly. |
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