Advanced Search View Basket Your Account Order Status Help Home
How to Place an Order


After you have decided on an item you wish to purchase and have gone to the item page for that item, click on the add item to basket link in the box on the right hand side of the screen labeled 'Order This Item', this will take you to the shopping basket.

There is also a link to add item to basket on the search page which you can use instead of the one on the item page.

You should repeat this step for each item you want to purchase and add as many items as you like to the shopping basket.


The shopping basket will show a list of the items you want to buy and the postage charges for various regions.

You can change the quantity of the item you want to buy by entering the quantity you wish to order in the 'Quant' box next to the relevant item and clicking the update button.

If you want to remove an item from your shopping basket, set the quant to 0 and click update.

When everything you wish to buy is in the shopping click either secure checkout or standard checkout to continue. Use the secure checkout option unless you have a problem with it for some reason.


After you select the secure or standard checkout you will be taken to the following page.

On this page you need to enter your E Mail address.

If this is your first order with us leave the password box empty. For any future orders you place you will be able to enter your password here to log into your account and save time with the next stage of the order process.


You now need to fill in the Customer Address Details. This must match the card holders address for the card you are paying with if this is your payment method.

If the delivery address for your order is different to the card holders address fill it in in the right hand column.

If the delivery address is the same as the card holders address you can leave the right hand column blank.


Next you need to fill in your payment details. You can choose to pay using the following methods.

On the internet with a credit or debit card.

By phone

By voucher

by cheque or postal order

You need to select the appropriate payment method and then add your card type, number, expiry date and security code if paying on the internet.

Please note we do not begin to process your order until we receive your payment if you choose to pay by phone or by cheque.


If your items are being delivered outside of Europe you need to choose a delivery method.

You can choose between Priority Delivery which is quicker and standard delivery which is cheaper.

You can also add notes here, this can be any additional information about your order you wish to pass on to us.

At the bottom of this page the will be the option to enter a password in order to set up an account. If you do this you can use the password next time you place an order and it will automatically fill in your address details from your account.

When you have entered all your address and payment details and any notes click the Review Order button to proceed to the next stage.


The next page displays all the details you entered on the last page for review so you can check everything is correct.

If it is not you can click the Go Back button at the bottom of the page to return to the previous page and correct any mistakes.

If your order qualified for free delivery details of this will be shown here.


Further down the page there should be a list of all the items you are ordering along with their prices.

If this list is empty it means there is a problem with the order. This is usually caused by cookies being turned off on your computer. You should make sure that cookies are turned on, and try placing the order again in a new browser window.

If you have chosen to pay by cheque you should print out this page and include it with your cheque when you post it to us. Please note your order is not complete and will not reach us until you click the send order button on this page.

Once you are sure all your details are correct and all the items you ordered are displayed on this page you should click the Send Order button to complete the order.

 


This screen means we have successfully received your order and the ordering process is complete.

You will receive an E-mail from us to confirm your order. It should contain your name and address details along with a list of the titles you have ordered.

 
Privacy Policy | About Us | Delivery Info | Help
Terms & Conditions